GLOBAL FREIGHT FORWARDING ACCOUNT EXECUTIVE

UPS Global Freight Forwarding is seeking an Account Executive to impact the organization by developing new business and maintaining existing business. The Account Executive engages in conversion, penetration, and retention of accounts within an assigned geographic area. Primary duties include identifying, positioning and expanding opportunities for domestic and international freight. Account Executive is responsible for managing internal and external business relationships to ensure customer satisfaction.

Job Responsibilities and Skills:

• Generate revenue growth
• Cultivate multi-level customer relationships and identify key decision makers to uncover specific needs
• Determine broader customer needs that encompass the customer's entire supply chain and coordinate internal specialist within appropriate business unit
• Understand competitor strategies, capabilities and pricing to position UPS Global Freight Forwarding advantageously
• Prepare and deliver customer proposals
• Manage customer commitments to ensure compliance
• Prepare and facilitate monthly / quarterly financial and service reviews
• Integrate and educate customers on UPS technology solutions
• Penetrate existing account base
• Coordinate and participate in customer meetings with decision makers
• Develop comprehensive pricing strategies for bundled contracts
• Effectively negotiate complex pricing structures
• Develop and maintain cross functional business relationships within the UPS business units
• Participate in joint sales calls with sales counterparts from other UPS business units
• Provide excellent Customer Service to ensure customer issues are resolved
• Stay current on customer and industry trends
• Daily interface and manage customer resource management system

Other Duties:

• Attend required internal training Participate in required internal meetings/conference calls

Job Requirements:

• Two years business-to-business (B2B) sales experience, preferred
• Transportation and logistics industry experience helpful but not required
• Excellent oral and written communication skills
• Excellent time management and organizational skills
• Excellent problem solving and negotiation skills
• Demonstrated success in a sales role (revenue)
• A bachelor's degree is preferred; a combination of education and sales experience will be considered